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Conditions of Use
Warranty

Warranty conditions of products that can be purchased on this website shall be governed by the warranty policy of each brand, http://www.tobuytrial.com will only be intermediary between client and original brand. Kabra bikes products, the own brand of the store, shall be governed by the following warranty policy.

KABRA BIKES WARRANTY CONDITIONS.  (Download here the Warranty file)

Kabra Bikes assumes any manufacturing defect or assembly defective by repairing or replacement of defective parts acording to the most proportionate solution and in accordance with the following conditions: 

1.       Warranty term about the correct asembling on complete bicycles: 1 week from the date indicated on the invoice, the purchase receipt or delivery note.

2.       Warranty term  about frames against manufacturing defects that prevent product can be used normally: 6 months from the date indicated on the invoice, the purchase receipt or delivery note.

2.1.     It is not accepted as defective frame the one who shows signs or certainty of having been subjected to abnormal or extreme use, or whose defect derives from a hit or a dent.

2.2.     Fissures caused by the natural fatigue of the material in the stress areas close to the welding can be repaired by replacing the original welding with a new and reinforced one.

2.3.     Along the 6 months of warranty term, damaged frame or defected one will be valued and the most feasible and proportionate solution will be applied, being valid solutions repair or replace by another of the same characteristics or equivalent one.

3.       Warranty term  about forks against manufacturing defects that prevent product can be used normally: 3 months from the date indicated on the invoice, the purchase receipt or delivery note.

3.1.     It is not accepted as defective fork the one who shows signs or certainty of having been subjected to abnormal or extreme use, or whose defect derives from a hit or a dent.

3.2.     Fissures caused by the natural fatigue of the material in the stress areas close to the welding can be repaired by replacing the original welding with a new and reinforced one.

3.3.     Along the 3 months of warranty term, damaged fork or defected one will be valued and the most feasible and proportionate solution will be applied, being valid solutions repair or replace by another of the same characteristics or equivalent one.

4.       Warranty term of the rest of parts in the bike, diferent from Kabra Bikes brand. These guarantees shall be governed by the warranty policy of each brand. Kabra Bikes will only be intermediary between client and original brand.

5.       The defective product will be shipped by the customer to Kabra Bikes for making the analysis and to determine and apply a solution as fast as possible.

6.       The replaced or repaired product will be shipped by Kabra Bikes to the customer specified adress.

7.       Warranty term shall be suspended for the period of time between the customer sends the product and received it back by having been satisfied the incidence.

8.       Warranty is limited to the original purchaser and is not transferable to the next and future buyers.

9.       Unless proven otherwise, it is presumed that the product delivered to a shop or official distributor it's correct, so the warranty claim for defective product stored is 1 week from delivery.

10.    The warranty does not cover in any case the replacement of parts whose wear is a result from normal use of the bicycle. These parts are called consumables: Tires, chain, sprockets, brake pads, discs, etc.

11.    All warranty will be canceled:

11.1. If any product has been used at competition, at extreme testing or challenges, disproportionate jumps, extreme climates, in business or similar activities.

11.2. After carrying out modifications of the original bike outside kabra bikes maintenance; modification of the original components, structural modifications, paint stripping, etc.

11.3. In case of agents or external factors (natural disasters, floods, fire, theft, etc.)

Not accepting these conditions means that Kabra Bikes Bikes do not assume any responsibility for product warranty.  Download here the Warranty file 


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